Powerful Tech Support that Keeps your Business Moving

Does this sound familiar?

You're juggling a never-ending queue of tickets, and as soon as you close one, three more appear.

You spend half your day asking users the same basic questions: "Have you tried turning it off and on again?" or "Can you please send me a screenshot?"

You're constantly under pressure to lower your Average Handle Time, even when dealing with a complex issue or a non-technical user.

Don't worry, we can help!

As your user base grows, so does the demand on your technical support. An overloaded helpdesk leads to long wait times, frustrated users, and a burnt-out internal team trying to keep up. At GSD Staffing, we help you provide world-class support and reclaim your team's focus.

We recruit, vet, and match high-performing nearshore Technical Support Agents tailored to your tools, time zone, and specific support workflows. Each agent is professionally trained to manage ticket queues, troubleshoot common issues, and provide clear, patient communication—so you can resolve issues faster and improve customer satisfaction.

At GSD Staffing, we match you with reliable, detail-driven Technical Support Agents who can handle the frontline, so your senior tech team can focus on complex escalations and core business projects.