Are You Paying Too Much for In-House Support Roles?

The fully loaded cost of an in-house support role often far exceeds the base salary. When you factor in health insurance, payroll taxes, retirement contributions, paid leave, and administrative overhead, the actual expense can be 25–40% higher than what’s listed on paper. For businesses in high-cost metropolitan areas, this difference is even more pronounced. As hiring challenges persist and the demand for specialized support grows, many companies find themselves trapped in a cycle of over-investment in internal roles, leaving fewer resources for growth-oriented initiatives.